Privacy Policy

1. Introduction

CommonsSteadyWay ("we," "us," or "our") is dedicated to maintaining your privacy. This document, our Privacy Policy, details the manners in which your data is handled, gathered, disclosed, and kept secure whenever you visit our site commonssteadyway.sbs or utilize our services related to yacht charters.

Your use of our services indicates your agreement with the procedures and practices detailed in this policy. This policy is in observance of relevant privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws of Canada.

2. Information We Collect

2.1 Personal Information

The personal information we collect is provided by you voluntarily for various reasons such as:

• Booking a yacht for charter
• Reaching out to us via our website or over the phone
• Signing up for our newsletter
• Filling in forms on our site
• Taking part in our surveys or promotional events

Such information can include:

• Your name and methods of contact (email, telephone, physical address)
• Details of payment (which are securely managed by external service providers)
• Preferences and needs relating to the charter
• Emergency contact information
• Any supplied dietary restrictions or health-related information

2.2 Automatically Collected Information

Automatically gathered details about your device and the way in which you interact with our website include:

• Your IP address and details about your location
• Information on your web browser kind and its version
• Tracking of page visits and the time you spend on our website
• Data on the referral websites
• Device description (model, screen size, etc.)

2.3 Cookies and Tracking Technologies

The deployment of cookies and similar tracking technology serves to boost your browsing on our site by:

• Storing your preferential settings
• Assessing how you make use of our site and its performance
• Offering content tailored to you
• Refining our offered services

Your preferences regarding cookies can be adjusted through your internet browser or via our cookie consent banner.

3. How We Use Your Information

We apply the data we've gathered with objectives such as:

• Service Delivery: For fulfilling yacht charter services, managing bookings, and conversing about your arrangements
• Customer Support: To address your inquiries and offer help when required
• Payment Processing: For handling financial transactions and overseeing invoices
• Safety and Security: To secure our operations and safeguard against deceptive activities
• Marketing: To send you relevant offers and news if you agree
• Website Optimization: To evaluate user behaviors on our website and enhance its capabilities
• Legal Obligations: To adhere to legal and regulatory standards

4. Information Sharing and Disclosure

We firmly do not market, trade, or lease your personal details to third-party organizations. However, we may share your data under these scenarios:

4.1 Service Providers

We might divide your details with reliable third-party providers who contribute to our operations through services like payment processing, website hosting, upkeep, email marketing, data analytics, and so on.

4.2 Legal Obligations

We could disclose specifics about you when demanded by legal mandate or in circumstances such as legal processes, judicial acts, urgency situations, or inquiries into probable fraudulent activities or infractions.

4.3 Business Changes

Your information may be part of transferred assets if we go through a business transition like merger, acquisition, or asset sale.

5. Data Security

Our team puts in practice measures that are operationally and technologically apt to secure your personal details from unpermitted access, alterations, exposures, or obliteration. We employ encryption, secure servers, controlled access paths, persistent reviews, and education for our teams.

Nevertheless, no method of internet transmission or electronic storage method is positively secure. Thus, we cannot claim absolute assurance of your information's security.

6. Data Retention

Recorded personal details are kept no longer than necessary to accomplish the aims for which they were garnered or to meet legal obligations. Standard periods of retention are:

• Charter reservations: 7 years (due to tax or legal purposes)
• Communications for marketing: until you opt-out or request deletion
• Analytic data for our website: 26 months
• Customer services interactions: 3 years post the last communication

7. Your Rights and Preferences

You are granted rights such as the right to access, rectify, erase (within legal bounds), port data, withdraw from marketing, and manage cookie settings. To exercise these rights, connect with us using the information below.

8. Third-Party Services

8.1 Google Analytics

We employ Google Analytics for understanding website interactions. You can forbid this tracking through the Google Analytics Opt-out Browser Add-on.

8.2 Social Networks

Our website may integrate with social media whose own privacy practices are different from ours.

8.3 Payment Processors

Financial transactions are managed by external payment processors that comply with PCI DSS.

9. International Data Transfers

Your data may be transmitted and processed in countries apart from Spain. We implement suitable protective measures in line with the applicable data privacy laws.

10. Children’s Privacy

We do not intentionally cater to children under 13, nor do we collect their details. If you suspect that a child has imparted their data to us, please reach out to us promptly.

11. Modifications to This Privacy Policy

We retain the right to adjust this Privacy Policy to appropriately reflect changes in our practices or legal obligations. We will inform you by updating the policy on our website, by email to registered users, or through a notice on our platform. Continuing to use our services following the effective date implicates your acceptance of the revised terms.

12. Method of Contact

Should you have any queries regarding our Privacy Policy or how we handle data, please get in touch:

13. Adherence to Google Ads User Consent Policy

We are in compliance with Google Ads user consent policies. Changes to cookie and tracking preferences can be made at any time through our cookie settings panel.